Help & FAQs

What is the estimated delivery time?

Please check our Delivery Options page, this will give you estimated delivery speeds for different countries. We aim to dispatch all orders on the same day.


How can i ask a question or contact you?

Please use the quick Contact Us form. You can enquire about new or existing orders. We currently aim to reply within 8 hours.


How can i change the delivery address on my order?

If your order has the wrong delivery address, please contact us as soon as possible. We can update your delivery address before it is shipped. We may request the order is cancelled and a new order is placed with the correct address.


Can i cancel my order before it is dispatched?

You are welcome to cancel your order for a full refund upto 1 hour before dispatch. Please contact us.


What if i am not happy with my item, or i have changed my mind?

You are welcome to return any product(s) for a full refund or exchange within 45 days. Please visit our Returns Policy for full guidance.